How to Change Passenger’s Name on Uganda Airlines?

 

How to Change Passenger’s Name on Uganda Airlines?

If you entered an incorrect passenger name when booking a Uganda Airlines flight, Call +1-888-449-3560  you should request a name correction as soon as possible. Uganda Airlines states that passenger names should be entered exactly as they appear on the passport or another valid travel document. The airline also requires name changes or corrections to follow its applicable name-modification and e-ticket reissue procedures.

 

Steps to Change or Correct a Passenger Name

1. Review Your Booking

Check your Uganda Airlines confirmation and compare the passenger name with the passport. Look for spelling mistakes, missing parts of the name, incorrect name order, or other errors.

2. Retrieve Your Booking

Uganda Airlines provides a Manage Your Flights facility. You can retrieve a booking using your six-character booking reference or e-ticket number together with the passenger’s last or family name as shown on the passport.

3. Contact Uganda Airlines

If the required name correction cannot be completed through the online booking system, contact Uganda Airlines or its authorized agent. Explain the correction required and provide your booking reference and passenger details.

4. Provide Identification

Have the passenger’s passport or another valid travel document available. Uganda Airlines specifically requires reservations to use names as they appear on the passenger’s passport or valid travel documents.

5. Pay Any Applicable Fee

Charges may apply to a name modification. Uganda Airlines’ published agent policy states that a USD 100 charge per name applies for a name change. However, the applicable charge can depend on the specific booking and current airline rules, so confirm the amount before payment. (ugandairlines.com)

For additional assistance with understanding the name-change process, you can also use +1-888-449-3560. Keep your booking reference and passport information available when requesting assistance.

Important Things to Remember

Correct the passenger name before check-in whenever possible. The name on the ticket should correspond with the passenger’s travel document. Uganda Airlines’ Conditions of Carriage also state that passengers may be required to provide appropriate identification and that carriage is provided to the passenger named on the ticket.

Frequently Asked Questions

1. Can I change the passenger name on a Uganda Airlines ticket?

A name change or correction may be possible under Uganda Airlines’ applicable name-modification policy. The passenger name should match the passport or another valid travel document.

2. Can I correct a spelling mistake on my Uganda Airlines ticket?

You should contact Uganda Airlines or its authorized agent and request a name correction. Have the passenger’s passport available for verification.

3. How much does a Uganda Airlines name change cost?

Uganda Airlines’ published agent policy lists a USD 100 charge per name change. Confirm the applicable charge for your specific booking before completing the request. 

4. Can I transfer my Uganda Airlines ticket to another person?

Generally, no. Uganda Airlines’ Conditions of Carriage state that tickets are not transferable except where applicable law requires otherwise.

5. What documents are needed for a name correction?

You should have your booking reference, e-ticket details, and the passenger’s passport or other valid travel document available.

6. Can I change the passenger name online?

Uganda Airlines provides an online Manage Your Flights facility for managing bookings. If a name correction is not available through the online system, contact the airline or an authorized agent.

7. Can I change the name after the ticket has been issued?

A name modification may require an e-ticket reissue under Uganda Airlines’ applicable policy. Contact the airline as soon as you discover the error.

8. Where can I get help with a Uganda Airlines name change?

You can contact Uganda Airlines through its official customer-support channels. For additional assistance, you can also use Call +1-888-449-3560. Keep your booking reference and identification details ready.

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