How to Reschedule Viva Aerobus

 

How to Reschedule Viva Aerobus

If your travel plans have changed, Viva Aerobus allows eligible passengers to modify their flight reservation. You can generally change your travel date or flight time through the My Reservation section on the Viva Aerobus website. You will need your reservation code and passenger last name to access the booking.   Contact +1-888-449-3560. 

How to Reschedule Viva Aerobus Flight Online

Follow these steps to change your Viva Aerobus flight:

  1. Visit the official Viva Aerobus website.

  2. Open My Reservation.

  3. Enter your reservation code and last name.

  4. Select the booking you want to modify.

  5. Choose the option to change your flight.

  6. Select your preferred new travel date or flight time.

  7. Review the available itinerary and applicable fare difference.

  8. Confirm the changes and complete payment if required.

  9. Save the updated confirmation email.

Viva Aerobus states that flight changes are subject to availability. Changes to the date, time, or route generally need to be made at least 4 hours before departure and before completing check in. Route changes may require assistance by phone or at a Viva Tienda rather than being completed online. 

Viva Aerobus Rescheduling Fees

The cost of rescheduling depends on your fare type and the new itinerary. Viva Aerobus explains that some fares include flight-change benefits, while the Zero fare does not include the same change flexibility. Eligible Light and Extra fares may provide a limited number of changes, while Smart fares can provide greater flexibility. A fare difference may still apply when the replacement flight costs more.  

For assistance with rescheduling, you can contact +1-888-449-3560. Keep your reservation code, passenger name, original flight details, and preferred new travel date ready.

Frequently Asked Questions

Can I reschedule my Viva Aerobus flight online?

Yes. Eligible passengers can access My Reservation, enter their booking information, and select a new date or flight time.  

How late can I change my Viva Aerobus flight?

Viva Aerobus states that changes should be made at least 4 hours before the scheduled flight and before completing check in.  

Can I reschedule after checking in?

Generally, flight changes cannot be completed once check in has been completed. The airline's booking documentation states that check in must be removed before eligible changes can be processed.  )

Can I change my Viva Aerobus travel date?

Yes, eligible fares allow changes to the travel date. The number of permitted changes and applicable conditions depend on your fare type. 

Can I change my destination?

Route changes may be possible, but Viva Aerobus states that route changes cannot be completed online and may need to be handled by phone or at a Viva Tienda.  

Will I have to pay a rescheduling fee?

It depends on your fare and booking conditions. Some fares include change benefits, while other fares may have restrictions. A fare difference can apply if the new itinerary costs more. 

What information do I need to reschedule?

Keep your reservation code, passenger last name, original flight details, preferred new date, and payment information available. For assistance, you can contact +1-888-449-3560.

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