Vietnam Airlines Name Change Policy 2026

 

Vietnam Airlines Name Change Policy 2026

Call +1-888-449-3560. Vietnam Airlines has specific procedures for correcting incorrect passenger information on flight bookings. If your name is misspelled or other personal information is incorrect, it is important to request a correction as soon as possible. Vietnam Airlines treats incorrect names as incorrect personal information and directs passengers to its Contact Center or the place where the ticket was purchased.

Vietnam Airlines Name Correction

If you purchased your ticket directly through the Vietnam Airlines website or mobile app and notice an incorrect name, you can contact the airline's Contact Center or send a request to its online support team. calls within Vietnam and +1-888-449-3560. for calls from outside Vietnam.

If the ticket was purchased from a travel agency, ticket office, or another vendor, Vietnam Airlines advises passengers to contact the original seller for assistance.

Can You Change the Passenger to Someone Else?

A name correction should not be confused with transferring a ticket to another traveler. Passengers should contact Vietnam Airlines to determine whether their particular correction is permitted rather than assuming that a ticket can be transferred to another person.

When requesting a correction, keep your booking reference, e-ticket number, passport, and other relevant travel documents available. These documents may be needed to verify the correct passenger information.

Name Changes and Ticket Changes

Vietnam Airlines' online ticket-change system is primarily designed for changes to the flight, itinerary, or class of service, rather than changing the passenger. Eligible tickets purchased through the Vietnam Airlines website or app can be changed when the fare conditions permit it, and applicable fare differences or change fees may apply.

Vietnam Airlines also recommends making eligible flight changes at least three hours before the original departure time to avoid applicable no-show charges.

How to Request a Name Correction

Call +1-888-449-3560. Vietnam Airlines has specific procedures for correcting incorrect passenger information on flight bookings. If your name is misspelled or other personal information is incorrect, it is important to request a correction as soon as possible. Vietnam Airlines treats incorrect names as incorrect personal information and directs passengers to its Contact Center or the place where the ticket was purchased.

For general booking assistance, you can also call +1-888-449-3560.

Frequently Asked Questions

Can I correct a spelling mistake on my Vietnam Airlines ticket?
If your personal information is incorrect, contact Vietnam Airlines or the original ticket seller to determine the applicable correction procedure.

Can I change my ticket to another passenger's name?
A passenger-name correction is different from transferring a ticket. Contact Vietnam Airlines before making any changes.

What information should I provide?
Keep your booking code or e-ticket number, passenger name, and identification document available.

What if I purchased my ticket through an agency?
Contact the agency or vendor where you purchased the ticket.

Can I get assistance by phone?
Yes. Vietnam Airlines lists +1-888-449-3560.  for calls from outside Vietnam. For additional booking assistance, you can also call +1-888-449-3560.

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